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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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amy houser

April 24, 2025

5  out of  5
rating by amy houser
"Great customer service and a great value. Staff really work hard to get us the best deal both for coverage and price."
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Nadine Boham

April 23, 2025

5  out of  5
rating by Nadine Boham
"The most friendliest, professional and helpful agency to talk with. Kept working to get my insurance at a lower rate. Saved us 100.00 a month."
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Lori K

April 23, 2025

5  out of  5
rating by Lori K
"Always very helpful when needed!"
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Kristine Docken

April 22, 2025

5  out of  5
rating by Kristine Docken
"I've been a loyal customer with Greg for several years now and always receive prompt, courteous service, as well as expert advise from Greg himself!"
We responded:
"Thanks for the kind words, Kristine! We appreciate your business & loyalty! "
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Mariah Greco

April 19, 2025

5  out of  5
rating by Mariah Greco
"Amazing experience every time I work with Greg and his team."
We responded:
"Thanks Mariah! "
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Joyce & J. W. Tiarks

April 18, 2025

5  out of  5
rating by Joyce & J. W. Tiarks
"The agents are very professional and helpful. They make the experience dealing with catastrophes less stressful. They help you maneuver through the entire claims process."
We responded:
"Thank you for the review! Very sorry about the damage, we are here to help! "
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Stacey Mecseji

April 16, 2025

5  out of  5
rating by Stacey Mecseji
"I have experienced a very responsive team with every inquiry!"
We responded:
"Thanks Stacey! We appreciate you. Greg "
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Holly Snyder

April 3, 2025

5  out of  5
rating by Holly Snyder
"Justin helped us save over $1000/year and we feel like the coverage and service with State Farm is far superior to the coverage and service we previously had. Justin is the ultimate professional and he made the entire process easy and quick. Rose is also a wonderful asset to this organization! She is always friendly, patient and very helpful!!"
We responded:
"Thanks for the review & welcome to our agency! I agree Justin & Rose are awesome! "
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Debbie Nichols

March 24, 2025

5  out of  5
rating by Debbie Nichols
"Very helpful"
We responded:
"Thanks for the review, Debbie. We appreciate you! "
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Lynn Bowsman

March 11, 2025

5  out of  5
rating by Lynn Bowsman
"Wonderful place to do my insurance needs. You feel welcome when you walk in or when you call you're not just a number they know your name. Trustworthy and Reliant."
We responded:
"Thanks Lynn! We have enjoyed working with you all these years! "
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Sarah Mctwiggan

February 28, 2025

5  out of  5
rating by Sarah Mctwiggan
"Richelle did amazing!!! I didn't know anything and she explained everything perfect for me. She's amazing! I got a good price too!!! Highly recommend"
We responded:
"Thanks for the review! Glad to hear Richelle took such great care of you! "
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Colby Birdsong

February 28, 2025

5  out of  5
rating by Colby Birdsong
"Richelle is always helpful with any request have. Great staff, rates, and service!!"
We responded:
"Thank you for the review! We appreciate you. "
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Anna Williams

February 28, 2025

5  out of  5
rating by Anna Williams
"Michelle is awesome she is all on top of her she is doing. Greg Duncan and his staff are very good people and they make sure things are updated as needed as well."
We responded:
"Thanks Anna! "
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A P

February 20, 2025

5  out of  5
rating by A P
"Exceptional Service from Greg Duncan’s State Farm Office After several years with a smaller, less impressive insurance company, I decided to return to State Farm. While my initial experience with another State Farm office was less than ideal, they eventually resolved the issue—but I ultimately chose to transfer my policies to Greg Duncan’s office. From the start, Greg’s team was incredibly helpful in sorting out the discrepancies that had been mishandled by the previous office. They meticulously reviewed my file, ensuring that every insured item had the correct coverage. I especially appreciate Richelle’s dedication to keeping me informed throughout the underwriting process. Her clear communication and attention to detail made all the difference. I’m grateful for the outstanding service I’ve received and feel confident knowing my policies are in great hands with Greg Duncan’s team."
We responded:
"Thank you for the review & for choosing our Agency! Glad Richelle took great care of you."
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Sarah McKeon

February 7, 2025

5  out of  5
rating by Sarah McKeon
"Greg & Justin are very personable and have helped our family through many stages of live! They always make time to answer any questions and provide clear guidance! We really like that we can pick up the phone or stop by their office anytime! They (State Farm) cover our home owners insurance, both vehicles, term life insurance, whole life insurance, and life insurance for our children. They will give you options that work for your budget!"
We responded:
"Thank you Sarah! It's been our pleasure working with you & your family! "
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jeff Jefferson

January 24, 2025

5  out of  5
rating by jeff Jefferson
"Richelle is very helpful and help me get insurance"
We responded:
"Thanks Jeff! "
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Derek Jenkins

January 16, 2025

5  out of  5
rating by Derek Jenkins
"Did an amazing job! Made everything effortless in the switch to my current insurance needs! Highly recommend to anyone looking for an amazing agent!"
We responded:
"Thanks Derek! Welcome to our Agency! "
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Martha Abbott

January 16, 2025

5  out of  5
rating by Martha Abbott
"Quick response from the first I contacted him and returned calls as stated. I went with a auto/homeowners bundle and even with an accident last winter (😐) the premium is less than last year! Impressive."
We responded:
"Thanks Martha! Welcome to our agency, we look forward to working with you. "
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Josh Green

January 16, 2025

5  out of  5
rating by Josh Green
"Best insurance company. They always get back to me quickly and always have the information I need."
We responded:
"Thanks Josh, we appreciate you! "
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Karma Huss

January 13, 2025

5  out of  5
rating by Karma Huss
"I have been with this agency for a bit now. The employee who helped us with our quote was great. The receptionist is always friendly and extremely helpful."
We responded:
"Thank you for the review Karma! "
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Julie Donnelson-Bond

January 4, 2025

5  out of  5
rating by Julie Donnelson-Bond
"Been with Greg Duncan State Farm for many years. Office staff is always quick to answer questions."
We responded:
"Thanks Julie! We appreciate your loyalty. Greg"
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June Van Bibber

January 4, 2025

5  out of  5
rating by June Van Bibber
"This insurance agency is so helpful. They go the extra mile and contact me, if I am running late on making my insurance payment, so my insurance doesn't lapse. And I don't go without insurance."
We responded:
"Thanks June! "
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Dennis Smith

December 31, 2024

5  out of  5
rating by Dennis Smith
"They always treat me like I'm someone special. They are always happy to help you and answer any questions you have."
We responded:
"Thank You Dennis! -Greg"
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Marla Austin

December 20, 2024

5  out of  5
rating by Marla Austin
"We have been with Greg Duncan for 10 years and have always been super happy with the level of service he and State Farm provides! The rates are extremely competitive and they take amazing care of us!! We highly recommend them!!"
We responded:
"Thank you, Marla. We appreciate the review & your loyalty! Greg"
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Shane Hoss

December 20, 2024

5  out of  5
rating by Shane Hoss
"Greg and his team have been great to work with on all our insurance needs for years."
We responded:
"Thanks Shane, appreciate it! "